My brush head is difficult to attach or remove.

If you find that your brush head is hard to attach to or remove from the toothbrush handle, try these tips:

To attach it, make sure that the front of the brush head is aligned with the front of the toothbrush handle.
If you still have difficulty attaching or removing the brush head, please contact us.

The information on this page applies to the following models: HX9312/04, HX9352/04.

Frequently Asked Questions