Philips Support

My Philips NutriU App has closed or crashed

Published on 29 September 2023

If you find that your NutriU App is crashing frequently, try the following options one by one: 

Close and restart the NutriU App. 
Ensure that you've installed the latest version of the NutriU App. Check for updates in your App Store. 
Restart your phone.
Empty the cache of your phone (Settings/NutriU/Empty Cache)
As a final option, you can remove and reinstall the NutriU App.

If none of the above worked, please reach out to your local Philips Customer Support.

Old version installed: If you have an old version installed, your NutriU app might not be working as it should.

Please make sure that you have downloaded and installed the latest version of the app.
Unexpected error: If your NutriU app has crashed and you do have the latest version installed, then your app is experiencing an unexpected error. To solve this, please restart your phone.

If the problem persists after restarting your phone, then we recommend that you reinstall the app (uninstall it completely and then install it again).

Contact Philips

We are happy to help you

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