Get exactly the support you need
Looking for specific solutions for your product?

Video/Image made with my Philips camcorder has no color

The effects setting on your camcorder may be changed to either Sepia or B/W (black and white). To solve this problem, please change back the setting to Normal via Settings –> Effects –> Normal and try again. It should be OK.

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.