If your Philips Airfryer does not switch on, please find some troubleshooting solutions in our article below.
No time has been set or the cooking time is too short (Analogue Airfryer)
Please turn your analogue timer to the desired cooking time.
If your desired cooking time is under 10 minutes, please turn your timer to approx. 15 minutes and then turn it back to your desired shorter cooking time.
Drawer is not completely closed
Some Airfryer models have a pan detection feature. This feature switches off the heater and fan when you remove the Airfryer pan. Please ensure that you insert the pan in the Airfryer and that the drawer is completely closed. Otherwise, your Airfryer will not switch on.
Pan detection mechanism might be broken
Please remove the pan from your Airfryer and check for any cracks/damage on the plastic parts, mainly on the edges of the pan. If you notice any damage or cracks, please contact us for further assistance.
HD9880 only: Remove the Airfryer pan from the drawer and flip it upside down. The pan detection module is installed on the right-hand side next to the basket handle holder recess (see image below).
On one of the sides, you will notice a small plastic cover (see the image below). If that is missing, pan detection will not work. In that case, please contact us at www.philips.com/contact and we will be happy to assist you.
Too many appliances are plugged into the same socket
If too many appliances are plugged into the same socket, your Philips Airfryer might not work. Please unplug the other appliances or use another socket.
Plug is not properly inserted into the socket
Please make sure the plug of your Airfryer is correctly inserted into the socket. For analogue devices, it may be the case that the timer is ticking but the device is not heating up. If that is the case, please make sure the plug of your Airfryer is correctly inserted into the socket.
If the solutions mentioned above do not resolve your issue, please contact our Consumer Care team for further assistance.