While we have a deep understanding of the challenges that affect the overall performance of our healthcare system, we see numerous opportunities to make it better. This, however, is not a road traveled alone. It requires deep and trusted partnerships grounded in collaboration, sharing both rewards and risks. Our customers have made it clear that, as the complexity of healthcare gets more intense, working with the overwhelming web of disparate vendors and solutions is no longer a viable option. We couldn’t agree more.
At Philips, partnership is far more than a word or a signature on a purchase order. To us, true partnership means rolling up our sleeves and working side-by-side with our customers to identify and implement meaningful solutions customized to each organization’s individual needs and challenges. It requires moving from a transactional to a transformational relationship where we together tackle the toughest challenges specific to each customer. While each of our alliances is as individual as the needs of our customers, they all focus on implementing meaningful innovations, centered on patients and care providers, designed to break down barriers and complexity and to offer better value to patients, providers and the overall healthcare system. We start with a careful assessment of our customer’s existing capabilities and needs, then create a strategic roadmap that will prepare them for the future. We believe our approach to partnership truly sets us apart within our industry.