Using mobile devices to manage monitoring alarms with Philips CareEvent video

With clinical context in their hands, caregivers at Isala Women and Children’s Hospital can make an informed decision to respond to an alarm, escalate to a colleague or rule it non-actionable. 

Alarm management

Analysis, consulting, training and reporting services paired with configurable alarm technologies and tailored to your organization.


Visual and audible alarms in critical care environments can be a contributor to medical errors, and can cause unnecessary stress and burden on caregivers and patients.1 Some caregivers are flooded with 150 to 350 alarm conditions per patient per day2. The result can include staff burnout and lost productivity, as well as unnecessary patient transfers to the ICU and extended lengths of stay.3

Engagement options icon

A range of engagement options

Philips alarm management solution offers a breadth of options for improvement, depending on the needs and goals of your organization. We provide different tiers of engagement level, depending on your need:

Tier 1: Getting started

As you start using Philips solutions, it is vital that you and your teams quickly get up to speed. Our introduction-level offering provides you with a solid learning foundation – empowering you to use your new solutions correctly, effectively and with confidence.


Enhance usage of basic clinical decision support (CDS) tools

Enabling technologies:

Tier 2: Program enhancement

To enhance your program, we go beyond the basics to work closely with you in designing a solution that complements your workflow and supports you in focusing on what’s really important: your patients.


Optimize your monitor configuration, workflows and processes, based on our recommendations for changes

Monitoring that fits your workflow, allowing clinicians to make informed decisions and enhance patient care

Measurable change recommendations fueled by facts and supported by data analytics

Enabling technologies:

Tier 3: Continuous improvement

Through our most advanced service offering, we evaluate the main challenges you’re currently facing, and make strategic recommendations for both change management and technical capabilities—including capturing data from sources beyond just monitors to give a more holistic view.


Reduce unnecessary variations in care by finding ways to streamline processes for consistency

A solid base on which to build future research and innovation relationships

Flexible training solutions to meet your defined goals and needs

Enabling technologies:

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Are you ready for an alarm management solution?

Health systems who can benefit from a Philips solution will leverage equipment, technologies and clinical expertise. Philips alarm management is available to customers where alarms are:

Impacting patient care

Environmental and process assessments, coupled with technology, can drive workflow enhancements and achieve KPI improvements.

Placing unnecessary stress on clinicians

Standardized reporting and dashboards are analyzed and provided to support the observational findings and build recommendations.

Impacting well-being and sleep quality of patients and families

Recommendations based on data collected are implemented, supported and re-assessed to facilitate “before and after” measurements.

Ruskin KJ, Hueske-Kraus D. Alarm fatigue: impacts on patient safety. Curr Opin Anaesthesiol. 2015 Dec;28(6):685-90 Wilken M, Hüske-Kraus D, Klausen A, et al. Alarm fatigue: causes and effects. Stud Health Technol Inform. 2017;243:107-111.

ECRI Top 10 Technology Risks 2017-18.

Keith J. Ruskina and Dirk Hueske-Kraus, Alarm fatigue: impacts on patient safety, Volume 28, Number 6, December 2015

Multicentric study of monitoring alarms in the adult intensive care unit (ICU): a descriptive analysis”, Intensive Care Medicine, 1999, V: 12 E:12, pp. 1360-1366.

Konkani A, Oakley B, Bauld TJ: Reducing hospital noise: a review of medical device alarm management. Biomed Instrum Technol 2012, 46(6):478-87

Görges M, Markewitz BA, Westenskow DR: Improving Alarm Performance in the Medical Intensive Care Unit Using Delays and Clinical Context. Anesth. Analg.  2009, May 1,  108: 1546-1552

AAMI Foundation. Clinical alarm: 2011 Summit convened by AAMI, FDA, TJA, ACCE and ECRI Institute. 2011.

ECRI Institute. ECRI Institute Announces Top 10 Health Technology Hazards for 2015.

10 Sendelbach S, Funk M. Alarm fatigue: a patient safety concern. AACN Adv Crit Care 2013;24:378–86. 10.1097/NCI.0b013e3182a903f9

11 Kowalczyk L. Suit over cardiac monitor settled - MGH patient died despite alarms. Boston Globe 2011. 

12 Kowalczyk L. ‘Alarm fatigue’ a factor in 2d death - UMass hospital cited for violations. Boston Globe 2011. 

13 Drew BJ, Harris P, Zègre-Hemsey JK, et al. Insights into the problem of alarm fatigue with physiologic monitor devices: a comprehensive observational study of consecutive intensive care unit patients. PLoS One 2014;9:e110274

14 1371/journal.pone.0110274

15 AAMI Foundation’s HTSI (Healthcare Technology Safety Institute): Using Data to Drive Alarm System Improvement Efforts: The Johns Hopkins Hospital Experience. Johns Hopkins Hospital 2012

16 Welch J: An evidence-based approach to reduce nuisance alarms and alarm fatigue. Biomed Instrum Technol  2011, Spring;Suppl:46-52

17 Imhoff M, Kuhls S, Gather U et al.: Clinical relevance of alarms from bedside patient monitors. Crit Care Med 2007, 35(suppl):A178

18 Just a nuisance? Alarm management white paper


General disclaimer: Results of customer testimonies are not predictive of results in other cases, where results may vary.

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